Your trust is important to us, and we want to ensure that your personal information is protected. This Privacy Policy explains how we collect and use your personal information in relation to SehNol, services, events, and websites or applications that link to this Policy (together, the “SehNol”). It also describes how you can control or exercise your rights related to your personal information.
Personal Information We Collect
We process information about you while providing the SehNol. Below, we outline the kinds of information we collect.
Information You Give to Us
We collect information about you when you provide it to us directly.
Your SehNol account. We collect information about you when you submit it through the SehNol, including when you create an account with us. This may include your name, email address, profile picture, company name, postal address, and phone number. This may also include your payment information when you purchase any of the SehNol.
Support. We collect information you provide to us when you open a support request or otherwise communicate with us (such as through third-party social-media sites). This may include your name, email address, title, company, and any other information you provide in your request.
Other information submitted by you. We collect information about you that you submit to us through the SehNol, such as when you participate in any interactive features of the SehNol or fill out a form on one of our websites. This information may include your name, email address, and mailing address.
Information We Collect Automatically We automatically collect information about you when you access or use the SehNol.
Your use of the SehNol. We collect information about how you use the SehNol, such as your session date, time, and duration; the pages you viewed; and the page you visited before navigating to the products or websites.
Device information. We collect information about your computer or device when you access any of the SehNol, such as the type of browser you use, your IP address, and the location of your device.
Cookies and similar technologies. We use cookies and similar technologies (like web beacons and pixels) to collect information about your interactions with the SehNol, including identifiers, usage data, session information, links clicked, pages visited, and mouse movements. For more information about how we use cookies and similar technologies, please see our Cookie Policy.
Information We Collect from Other Sources
We may also obtain information about you from other sources.
Other services linked to your account. We may collect information about you when you link your SehNol account with other services.
Our affiliates. We may receive information about you from one of our affiliates if you interact with them directly, for example through a support request. This may include your name, email address, and information about your request.
Third parties. We may receive information about you from third parties that provide business information to us or from public sources. This information may include things like your name, title, email address, phone number, and social-media profile. We may combine this information with information we collect through other means described above.
How We Use Personal Information
To provide the SehNol.
We use information about you to provide you with access to the SehNol, including to create and manage your SehNol, process transactions with you, and send you invoices.
For research and to improve the SehNol. We use information about you, including website analytics, to improve the SehNol, including to monitor and analyze trends, usage, and other activities in connection with the SehNol so that we can continually improve them. We may also link or combine information about you with information we get from others to help understand your needs and provide you with better service.
To communicate with you. We use information about you to communicate with you, including to send you technical notices, product updates, security alerts, support communications, and administrative messages about the SehNol. This also includes sending you information about your account and data, such as when we update our terms or when we materially change how we use your data.
For security. We may use information about you to maintain and increase the security of the SehNol, including to detect, investigate, and prevent fraud and other illegal activities from occurring, as well as to protect the rights and property of SehNol, our customers, and third parties.
To market and promote the SehNol. We use information about you to send you promotional messages and to show you advertisements. This may also include using information about you to create more personalized advertising and suggest SehNol that may be of interest to you. We may also use information about you to facilitate contests, sweepstakes, and promotions, and to process and deliver your entries and rewards.
To comply with legal obligations. We may use information about you to comply with our legal requirements. For example, we may process and retain information about your payments to us for tax and accounting purposes.
With your consent
Finally, we use information about you for any other purposes that you have consented to. For example, if you agree to be named as a Featured Customer, we might post information about you on one of our public websites.
How We Share Personal Information
We may share your personal information as follows.
Service providers. We use third-party service providers who work on our behalf, including to provide hosting services, authentication services, cybersecurity and anti-fraud services, and advertising, which may require us to share your personal information.
For legal reasons. In rare cases, we may share information about you in response to a request for information if we believe disclosure is permitted or required by an applicable law, regulation, or legal process, including to comply with a subpoena or applicable court order. Further, we may share your personal information with any person to whom disclosure is necessary to enable us to enforce our rights under this Privacy Policy or under any agreement we enter with you or to protect the rights, property, or safety of SehNol or third parties.
Business transfers. We may share your information in connection with, or during negotiations of, any merger, sale of SehNol assets, financing, or acquisition of all or a portion of our business by another company.
Affiliates. We may share your personal information with our affiliate companies who may act for us for any of the purposes set out in this Privacy Policy, including our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership.
Marketing and analytics. We may share your personal information with analytics and search-engine providers that assist us in the improvement and optimization of our websites, subject to our Cookie Policy.
Consent. We may share your personal information with your consent or at your direction.
Security
The security of your personal information is incredibly important to us. We have implemented and we continually maintain a variety of technical and organizational measures to protect your personal information from unauthorized access and against unlawful processing, accidental loss, destruction, and damage. View our Security page to learn more about the specific security controls we have put in place to safeguard your information.
Retention
We only keep your personal information for as long as necessary to fulfill the purposes we collected it for, after which it will be deleted or archived unless we are required to keep it to comply with our legal obligations or for another legitimate and lawful purpose. To determine the appropriate retention period for personal information, we consider several factors, including:
- the terms of our agreements with you;
- our legitimate interests (as outlined in this Privacy Policy);
- our legal obligations; and the amount and nature of your personal information.
In some cases, we may anonymize your personal information so that you are no longer identifiable, in which case we may use the resulting information without further notice to you.
Children
SehNol are not directed to individuals under the age of 13, and we do not knowingly collect or sell the personal information of children under 13.
Your Choices
You have choices about how SehNol collects and uses your personal information.
We may also retain cached or archived copies of personal information for a certain period.
Advertising. You may opt out of receiving promotional emails from SehNol by following the instructions in those emails or by emailing [email protected]. If you opt out of receiving promotional communications, we may still send you non-promotional emails, such as those about your account or our ongoing business relationship.
Your Rights
Subject to applicable law, you have the following rights with respect to your personal information.
Right to access. You have the right to access your personal information that we hold, and receive it in a portable way.
Right to update. You have the right to request that we update your personal information.
Right to delete. You have the right to have your personal information deleted.
Right to restrict processing. You have the right to request us to restrict or suppress the processing of your personal information where our processing is inappropriate.
Right to object. You have the right to object to the processing of your personal information.
Right to withdraw consent. You have the right to withdraw your consent at any time where we are processing your personal information based on your prior consent.
To exercise your rights, please complete our Data Subject Rights intake form or contact us as outlined in the “Contact Us” section below. Please note that we may ask you to provide us with additional information to confirm your identity.
Legal Bases for Processing Personal Information
We process your personal information on one or more of the following legal bases:
- where necessary to enter into or perform under a contract with you, including to provide the SehNol;
- where necessary for us to comply with a legal obligation;
- for our legitimate interests, as outlined in this Privacy Policy;
- with your consent.
Your Rights
Subject to applicable law, you have the following rights with respect to your personal information.
Right to access. You have the right to access your personal information and obtain a copy of it in a portable and readily usable format.
Right to correct. You have the right to correct errors in your personal information.
Right to delete. You have the right to have your personal information deleted.
Right to opt out. You have the right to opt out of behavioral advertising, automated profiling, and sales of personal information.
Changes to this Privacy Policy
We may occasionally update this Privacy Policy. The date at the top of this Privacy Policy indicates when it was last revised. Any changes will become effective when we post the revised Privacy Policy on this page.